Washing machine "Kandy" - error "E03": how to troubleshoot

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Washing machine "Kandy" - error "E03": how to troubleshoot
Washing machine "Kandy" - error "E03": how to troubleshoot

Video: Washing machine "Kandy" - error "E03": how to troubleshoot

Video: Washing machine
Video: Candy Grando' Vita SimplyFi Washer 2024, December
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To any modern housewife, an automatic washing machine will not only save a lot of physical strength, but also free up a lot of time for other household chores. But, like any household appliances, over time, the home assistant can fail.

However, simple repairs can be made independently, if you understand which node failure led to the malfunction of the entire unit. This is the task that the built-in self-diagnosis system of the washing unit performs, which highlights on the display the nature of the error in the operation of the mechanism.

In this article we will try to figure out what to do if the Kandy washing machine shows the error "E03", and how to fix the problem.

Washing machine Kandy with display
Washing machine Kandy with display

Deciphering the error "E03"

If the display shows the error "E03" in the washingcar "Kandy", the following problems may have occurred:

  • clogged waste fluid drain system;
  • drain pump failure;
  • faulty water level sensor in the tank;
  • violation of the integrity of electrical connecting wires;
  • drain pump filter clogged.

All of these reasons can lead to a complete lack of drainage of water or too slow removal of water. The diagnostic system of the Kandy washing machine gives an error "E03" if the water is not removed from the tank within three minutes. According to the technical prescription, a longer drain time will cause the program to fail.

Testing on non-display models

On models that have a front panel display, testing for a fault is easy. In the event of a failure in the washing machine, the unit will automatically show the failure error code on the display.

But there are washing machines that do not have a display on the front of the unit. Of course, it is more difficult to test on such units, but it is still possible to diagnose on such machines. In this case, the error can be recognized by the blinking of the indicator next to the function buttons. A certain number of such blinks indicates the error code of the malfunction of the corresponding node or mode.

Washing machine Kandy without display
Washing machine Kandy without display

Principle of checking machine performance

To start the test mode on the Kandy washing machine, you need to perform severalpreparatory operations:

  1. Release the drum from the laundry and completely drain the water.
  2. Set the program selection switch to the off position.
  3. Press and hold the additional functions button, which is located on the left side of the front panel.
  4. Set the washing mode selector to the first program.
  5. After that, after five seconds, all indicators should light up.
  6. When the lights turn on, release the function button and press start.

After carrying out such actions, all indicators should start blinking with a short pause (about 5 seconds). The number of flashes of the lights and indicates the number of the error. So, for example, three flashes before a pause indicate an error "E03" in the Kandy washing machine.

Ways to fix the error "E03"

After testing the washing machine, you need to troubleshoot. Delay can lead to a more complex breakdown, requiring the replacement of failed components and, as a result, high material costs. Before eliminating the error "E03" of the Kandy washing machine, it is imperative to drain the water from the tank and disconnect the unit from the power supply.

Next, you need to act according to the principle "from simple to complex". Therefore, you need to step by step check all the main components of the drain system:

  • correct choice of washing mode;
  • drain filter;
  • no blockage in the drain hose and the pipe connecting the pump to the tank of the unit;
  • check the drain pump;
  • correct functioning of the water level sensor;
  • serviceability of connecting electrical wires;
  • operation of the control module.

Washing mode

One of the most common reasons for not draining water is an incorrectly set laundry cycle. An incorrect choice of the washing mode can very often look like an error "E03" of the Kandy washing machine.

This problem may occur due to the carelessness of the owner or the curiosity of children who may accidentally switch the machine to no drain mode. Therefore, it is recommended to carefully double-check the correctness of the program selection in order to avoid trouble during the washing process.

Cleaning the filter and connecting hose

If the display shows the error "E03" of the Kandy washing machine, then it is imperative to clean the drain filter, which is located on the front panel at the bottom of the housing.

Washing machine drain filter
Washing machine drain filter

Before unscrewing the filter, it is necessary to substitute a container or place a rag so as not to fill the floor with residual water. Then you need to unscrew the filter and clean it. First, remove large objects (buttons, small coins, linen trimmings), and then rinse the filter element under running water. Rinsing will get rid of settled dirt on the grid.

The next step is to check the connecting hose, which can alsoclog up. It must also be thoroughly cleaned of various types of contaminants.

Professionals advise during the installation of the washing machine to carefully check the connecting hose for sharp bends and fractures. If the hose is connected to a siphon under the sink, then this element must also be checked for throughput.

Drain pump malfunctions

If, after a long period of operation, the Kandy washing machine does not drain the water, then you need to make sure that the drain pump is working. The pump may fail due to natural wear of the component parts of the mechanism or jamming of the impeller with debris.

Checking and replacing the drain pump involves dismantling it. In the Kandy washing machine, you can get to the pump through the bottom of the unit.

Removing the pump and pipe through the bottom
Removing the pump and pipe through the bottom

For that purpose, you need to perform the following operations:

  1. Completely drain the water and turn off the power to the washing machine.
  2. Place the unit on its side so that the pump is at the top of the housing. Don't forget to put a mat under the car body to avoid scratching it.
  3. If there is a panel covering the bottom of the unit, then it must be removed as well.
  4. Once you have gained access to the pump, unscrew the bolts holding it.
  5. Gently press down on the pump and pull it out.
  6. Disconnect the power wires, to do this, pull the chip out of the pump.
  7. Above a special container for collecting residual water, loosen the clamps on the nozzle.
  8. Remove the drain pump from the nozzle.

After removing the pump, it is necessary to determine the condition of the impeller by external inspection. If the blades are broken, then the assembly must be replaced. You also need to turn the impeller on the shaft, if rotation is difficult, then the pump should also be replaced.

Checking the drain pump
Checking the drain pump

At the same time, the condition of the branch pipe that connects the pump and the tank of the unit is also checked. If necessary, clean it.

Control system

Error "E03" washing machine "Kandy" may appear when the liquid level sensor is faulty. In this case, the signal from the sensor is sent to the control module with a violation of the washing mode or is completely absent, which leads to a program failure.

Water level sensor
Water level sensor

There was an error "E03" washing machine "Kandy", what to do if the control unit is faulty? In this case, you will not be able to fix the problem yourself. You will have to contact the service center, where they will conduct a full test of the unit. Specialists will repair or completely replace the control module.

Repair of the control unit is the most difficult and costly.

Despite the fact that the Kandy washing machine, according to customer reviews, is a fairly reliable unit, you still need to take the necessary measures to prevent breakdowns. Remember to clean the drain filter and connecting hose twice a year. Compliance with simple measures to clean the drainsystem will greatly extend the effective operation of the washing machine.

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