Modern household appliances are usually equipped with an electronic self-diagnosis system. If the household appliance does not function properly, the built-in system independently checks its operating condition. When a malfunction is detected, it displays a specific code. The most common washing machine problem is blockage, which is indicated by the E20 error. "Electrolux" in this regard is no different from other manufacturers and also indicates problems with draining water.
Finding causes
On washing machines under the Electrolux brand, the E20 symbol may be displayed. Some manufacturer's models may show C2 or E21 errors, which are the same violation. At the same time, a signal sounds twice notifying the user that the equipment is in operation.there was some problem. In this case, the appliance is unable to drain the used water or spin due to certain reasons that need to be investigated.
If the Electrolux washing machine issues an E20 error - what does such a signal mean? Options:
- clogged pipe or hose;
- pump failed or clogged with debris;
- there was a failure in the system board;
- faulty sensor that measures the required amount of water;
- violations in the operation of the pressure switch wires.
To identify the causes, it is advisable to call a qualified craftsman at home, or contact a service center. However, when it shows the E20 Electrolux (washing machine) error, some users would like to save money and do the repairs themselves. To do this, you need to know how to identify the problem, as well as how to fix it.
Sequence of actions
Before diagnosing and troubleshooting, you must:
- power off;
- disconnect water hoses;
- place appliances in a convenient location for inspection.
In order not to flood everything around, before disconnecting the drain hoses, you should release all the accumulated water from them. In this case, it is already possible to preliminarily draw a picture of the problem. So, if the liquid pours out freely, then this may indicate a clogged seweror a clogged pump. In this case, it is necessary to clean all the components that are located at the bottom of the front wall of the washing machine. Sometimes the problem may be in the filter. If it is clogged, then it is specially washed and cleaned of dirt.
Ways to clean the drain pump
Any Electrolux washing machine has standard technical characteristics. Error E20, regardless of model, means problems with draining water. In this case, the root cause is often a drain pump. Therefore, when diagnosing, it is necessary first of all to check the riser and siphon for functioning. If the problem is not in them, then the drain pump for diagnostics and the filter should be removed. To do this, follow the instructions below:
- Unscrew the fasteners with a screwdriver.
- Remove the back cover of household appliances and put aside.
- The wiring that connects the pressure switch and the pump must be disconnected. For unsure users, experienced craftsmen advise taking pictures of the correct connection in advance in order to avoid errors during further assembly.
- Unscrew the bolt located at the bottom of the device.
- Remove the retaining pump fixing the pipe and hose.
- Open clamps.
- Pull out the pipe and remove the pump.
Any Electrolux washing machine has a standard technical device. Error E20 most often occurs as a result of pump clogging. If self-disassembly of equipment occurs, it is recommendedphotograph not only the electrical wiring, but the entire process of disassembly in stages. This way you can later assemble everything correctly.
Diagnosis of the pump for a malfunction
The Electrolux washing machine issues an E20 error code in case of problems with blockages or with the board. If the cause is clogging of the pump, then after removing it, it is necessary to carry out diagnostics. To do this, remove the cover and inspect the impeller. Here you can find the accumulated:
- wool;
- hair;
- threads;
- other small debris that interferes with normal functioning.
The impeller should be thoroughly cleaned and wiped dry. After that, using a multimeter, the operating condition of the pump is diagnosed. Having attached the probes to its surface, it is necessary to observe the indicators on the display. If the resistance is normal, and the device is working properly, then 200 ohm numbers will be displayed. If the indicators differ from the norm, then you will need to replace the part with a new one.
Pumps are sold in specialized stores, in service centers, and it can also be ordered via the Internet. However, it is necessary to take into account the model of the washing machine and select all components strictly in accordance with the data specified in the instructions.
Inspection of nozzle
The Electrolux machine can show an E20 error if there are problems with the nozzle. Therefore, it should also be looked at and washed thoroughly. The drain hose must also be cleaned using a special cable.
Assemblywashing machine
If the Electrolux machine issues an E20 error, what to do in this case is described above. But after fixing the problem, it is important to properly assemble household appliances. For this, an inexperienced master can be guided by photographs taken in the course of work. Then the machine is connected to the water supply, drain and network to check its performance. To do this, run a test wash. During it, you must carefully monitor the behavior of household appliances.
If it is clear that after replacing the pump, cleaning all the components, the problem persists, then you will need to check the operation of the electronic sensor. It senses the water level and independently gives the board a control signal. Error E20 in Electrolux often occurs due to damaged wires. The presence of a problem with the pressure switch is shown by the codes E32 and E11.
Main board diagnostics
Error E20 in Electrolux may indicate problems with the system board. If the pressure switch and wires are working, then it is necessary to check the electronics. But it is difficult for an unskilled user to do this, so the manufacturer recommends in this case contacting a service center or a specialist who knows the intricacies of electronics. In this case, the master will not only diagnose, but can also identify the real problem and fix it.
The control board in Electrolux washing machines breaks quite rarely. Usually, if an error code E20 occurs, the problem is fixed.yourself.
How to prevent future problems
SMA "Electrolux" error E20 shows in case of mechanical failures in the drain of water. In order to prevent a problem from occurring in the future, it is necessary to follow all recommendations for the operation of the washing machine. They are described in detail in the instructions supplied with household appliances.
In particular, only automatic powder should be used for washing, avoiding products intended for manual cleaning of linen. It is also necessary to regularly clean the internal parts of the product with special means. For this, water softeners are purchased in stores. It is recommended to take the filter out periodically and wash it thoroughly.
According to the manufacturer and many users, these rules are easy to follow. But if you follow them, you can avoid the E20 error on the display and subsequent repairs.
Summing up
If the user finds the E20 error code on the display of his Electrolux washing machine, this may indicate a malfunction in the drain system. You can get rid of the problem yourself if you accurately identify the cause and follow the instructions for its elimination. However, if there are no skills in working with the internal contents of the washing machine, then it is better to contact a qualified craftsman. Usually the problem does not require expensive repairs. Most often, the cause is a clogged drain hose, sewer, debris in the filter, and a clogged pump.
Rare, but a mistakeE20 may mean damage to the wiring or pressure switch. It is also possible that the board malfunctions, which is the exception rather than the rule. In the latter case, fixing the problem at home is not recommended, unless the master has all the necessary skills.
Conclusion
Electlux washing machines suit users in many ways. They are quite budget-friendly, but they do their job perfectly. However, sometimes the technique produces errors, among which the most common is E20. The defect is usually associated with blockage. Therefore, even at home, household appliances can be repaired.
For diagnostics, you need to follow the simple steps described in this article. But it is important to be completely confident in your actions or photograph each process. If there is no complete confidence in their abilities, then it is recommended to entrust household appliances to a qualified craftsman. Usually repairs are not expensive, because they do not require replacement of components. But if you need to purchase spare parts, you must choose them only on the advice of a specialist or focus on the data from the instructions.
