Many people dream of living in an apartment, because housing and communal services take on many concerns, unlike a private house or cottage. However, everything has a downside. There are many owners in the house, each is responsible for only one apartment, but what if the pipes in the basement burst or the roof leaked? Well, in the first case, everything is also clear, no one wants to sit without water, so the money will be handed over, the masters will be hired, and everything will be settled. What if the roof of an apartment building leaks? What to do in this case? It is clear that apart from the owner, on whose head water flows, this problem is not interesting to anyone. And while you put the basins and are on duty at the source of the leak, no one will even think about raising money for such a large-scale repair. Or maybe there is another way? Let's try to figure it out.
Old building - get ready for renovation
With the onset of spring, the first thing to do isto be vigilant precisely to the residents of old houses. However, this is not the only reason that can lead to a leaking roof. Sometimes this is due to condensate, which is collected due to a violation of heat transfer. But most often, microcracks appear in roll materials and in the roof itself from old age. Further, it will only get worse, because water acts destructively on any materials, which means that the gaps will only increase. As a result, we are faced with the fact that the roof is leaking in an apartment building. What to do in this situation, we will analyze in sufficient detail, but for now let's allow ourselves one more digression.
Unpleasant surprise
If the residents of old high-rise buildings are mentally prepared for the fact that the roof is worn out and may not withstand, then for a resident of a new building this is, to put it mildly, a surprise. And the reason is the same - a violation of the tightness of the roof. Most likely, in this case, poor-quality material was used to cover the roof, or errors were made during the installation process. In any case, the tenant is not at fault and has every right to seek repairs. However, most of us will be baffled by the situation when the roof in an apartment building leaks. What to do, who to contact, how to protect your rights? Let's get straight to the point.
Who to call
First, you need to try to eliminate the consequences, that is, substitute buckets and basins under the resulting leak. Of course, it is very unpleasant that this has affected you, butno less worth trying to save the property of both your own and innocent neighbors from below. And now you need to pick up the phone and call the utility service to which your house is attached. You are not the only one with them, and for sure no one will be in a hurry to respond to the call. However, you can not hesitate when the roof in an apartment building leaks. What to do? Sending a written statement is a much faster way to get action.
Official Appeal
It must be written in two copies. In the application, tell in detail when the roof leaked, under what circumstances you noticed it. Don't forget to indicate how things are now, if water continues to run from the ceiling, and the actions taken to remedy the consequences.
While you are going to go to the public utilities, we will touch on the legal side of the issue a little. So, the roof of an apartment building is leaking. What to do? Belarus, like most of the former Soviet republics, offers residents several options for resolving such issues:
- Contact the municipal service to which the house is attached in the area.
- Call the private housing company chosen by the tenants.
- Apply to the City for subsidized roof repairs.
- To collect money from residents and hire a team of workers.
As you can see, there are many options, but material resources are the key. If the problem is solved by the utilityservice, then it will definitely check whether there are tenants-debtors in the house. Until the full repayment of the declared amounts, no one will undertake to carry out repairs. If you don't want to deal with utilities, then even more grandiose visits to the tenants are coming in order to prove how much and for what, and encourage people to pay it.
Substantiation of the claim
However, we digress a little. Let's go back to the main problem: the roof of an apartment building is leaking. What to do and who to contact? The main thing now is to write the application correctly. To do this, it is necessary to capture the occurred leakage of the roof. Take pictures from different angles so that all the details are clearly visible. In the application, indicate your details, phone number and full address. In the main part, tell us about the place of the leak, time, date and damage. It is very good if the number is printed on the pictures. All of them will become evidence in the case.
In the final part, ask to fix the leak and start repair work. All photographs and the application must be in duplicate. One package is handed over to the municipal service, the second remains with you. It must be signed by the receiving dispatcher.
Finding out the reasons
Now it's time for the public service to act. They already have a claim that the roof of an apartment building is leaking. What to do? The reasons must be clarified on the first day. To do this, you will send a locksmith or plumber. However, nothinghe will not do, but only record the incident. It is advisable to invite one of the neighbors in addition. There is a chance that the locksmith will consider the leak to be minor and ask you to wait. If you agree, you will still substitute basins for a very long time during the rains. Does not triple - you need to move on.
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Second Statement
In principle, you can immediately prepare and write three versions of the letter. It is submitted in the name of the head of the public service. Now a whole commission will come to consider exactly how the roof flows in an apartment building, what to do. The main reasons for this phenomenon are the banal wear and tear of buildings. However, it remains to be seen. Inspection of the roof from the outside can confirm the following reasons:
- Poles or cracks caused by snow removal.
- Coating wear.
- Violation of technology for laying roofing material.
- The use of low-quality coating. New buildings often sin with this.
Complaint to the prosecutor's office
Based on what has been said, it is already becoming clear why the roof in an apartment building is leaking. What to do? The causes of the leak are known, but all the services responsible for the repair still disown you. Then the last resort remains - write a letter to the prosecutor's office. Make a copy of your copy of the application, attach a photo with the date the letter was sent, so that the competent authorities can see that the problem has not yet been resolved.
List of documents for court
This is the last resort you can go through if the roof of an apartment building is leaking. What to do and where to turn, we examined step by step. For the court, you will need to collect a leak report, which was drawn up by the commission. Attach a copy of the application to the housing and communal services, photographic materials and damage assessment documents.
Additionally explain the reason for the request. That is, indicate how much time has passed since the leak, which authorities you have already applied to. Do not forget to mention the names of workers who could not or did not want to help you. There is another document that is very useful to present in court. This is an official act with the preparation of estimates for the funds, materials that will be needed for repair and restoration work. This is done by an independent appraisal company. Later, the court will decide who should pay this amount, and you can hire workers to carry out repairs.
On my own
It also happens like this: after walking around the authorities for several months, a person realizes that no one is interested in his problems. Week after week goes by and the roof of the apartment building is still leaking. What to do and how to solve the problem? Take an official estimate with the amounts needed for repairs, divide by the number of apartments and go to your neighbors. To make the process of collecting money easier, you can promise to take all the papers to court so that the management companyreimbursed expenses.
The collection of money is made in this case so that all the time while the proceedings last, you do not have to save property. If it is difficult to organize neighbors, stop blocking the water flow on your floor. The sooner people feel inconvenience, the more companions you will have. At the same time, be sure to defend your rights in court. Even after a while, you will be able to return the money spent.
Summarize
Any problem can be solved, the most important thing is to know your rights. If you carefully pay utility bills, you can count on the return "courtesy" in the form of a prompt response. There are many problems in this sector. If half of the tenants have debts on payments, then the management company will have nothing to make repairs. The employees of the housing and communal services themselves also do not want to carry out a grandiose repair of the roof, attributing this to a lack of funds and the need for support from the state. It turns out that in each case you have to solve the problem on an individual basis.
