In the market of plastic windows and interior doors, as in any other product segment, there are leaders. In St. Petersburg, one of them is the Empire Grand company. Reviews about the company confirm the demand for its products and stable positions among competitors, both Russian and foreign.
"Imperia Grand" can boast of a varied assortment and decent quality of products, in which buyers had the opportunity to be convinced over the ten years of the company's existence. The purpose of this article is to learn about the history, get acquainted with the most popular positions from the catalog and get an assessment of the company's performance based on customer reviews. You can find a lot of information about Empire Grand from the employees themselves, which helps to draw a conclusion about how the company works from the inside, and determine the advantages and disadvantages of the company.
How did it all start?
The company opened in St. Petersburg in 2008. During the difficult period of the financial crisis, the company started its activities in a small office on the outskirts ofcities. Initially, the company had six employees who managed to launch its work and achieve a seemingly impossible result in two years - to fulfill more than 7,000 orders.
In its activities, "Imperia Grand" in St. Petersburg adheres to an integrated approach to working with clients. General Director of the company N. V. Doronin believes that the main principle of doing business is respect for the interests and needs of customers. It is likely that the strict observance of this rule allowed the company to win the trust of customers in a fairly short time. Already in 2011-2012. production turnover almost tripled, which allowed us to open additional sales offices, develop our own ERP system for interacting with potential customers, and create specialist training departments.
To date, the number of employees of "Imperial Grand" in St. Petersburg, according to reviews, exceeds 120 people. For 10 years of active work, the company has undergone a number of radical changes:
- new mutually beneficial terms of cooperation and partnership with major manufacturers are provided;
- the client has the opportunity to choose the product model they like online, get free measurement services and agree on a suitable time for installation work;
- permanent control over the price-quality ratio of products sold;
- active development of facade glazing.
According to the results of 2017, the company was awarded the domestic prestigious Golden Window 2017 award.
Where are the Empire Grand shops
There are six offices of the company in St. Petersburg. In each of them you can get expert advice, get acquainted with the range of finished products and place an order according to individual parameters. All salons of the company are located at the following addresses:
- Ploshchad Aleksandra Nevskogo metro station (39 Khersonskaya St., 3rd floor);
- Akademicheskaya metro station (Prospect Grazhdansky, 51, building 1);
- metro station "Leninsky Prospekt" (Novatorov Boulevard, 1);
- Prospect Prosveshcheniya metro station (Ho Chi Minh Street, 13, building 1);
- Kupchino metro station (34 Dunaisky Prospekt);
- Prospekt Bolshevikov metro station (24 Kollontai St., building 2).
Contact information and work schedule can be found on the company's website. The company has been present on the Russian market for about ten years, and during this time it has managed to win the trust of the population. Customers are pleased with the high quality of products, comfortable prices and prompt execution of the order. Judging by the reviews of the Empire Grand, there are those who were dissatisfied with the work of this company. But more on that later, but for now let's look at the activities of the St. Petersburg company.
Products
The main direction of the company "Empire Grand" is the sale and custom-made plastic windows, balcony structures and interior doors. In addition, this organization provides services for the installation of arches, aluminum profile systems and mezzanines.
Reviews about the windows of "Empire Grand" inPetersburg much more than about any other goods and services of the company. The catalog of the company presents various models of metal-plastic structures, components, accessories. The range is also represented by metal, interior and metal-plastic doors, among which each buyer will find a suitable option for himself. The most fastidious, economical and demanding buyers are rarely disappointed in their purchase from Imperia Grand, and all because the wishes and needs of customers are a priority for the company.
Plastic windows
This heading presents a variety of modern models that will be organically combined with any layout and interior. The assortment of the company includes standard window systems, and blocks with a transom, and two-, three-leaf structures, and balcony profiled systems. For fans of non-standard solutions, the catalog contains original options, including arched blocks.
All products from Imperia Grand, with reviews of which you can read in detail on the official website, are made in our own production workshops from a high-quality profile of the German brand ROTO. The quality of each window is also guaranteed by high-strength fittings, which are equipped with a product of any series of the same manufacturer. When placing an order for the manufacture of a window system, the buyer always has the opportunity to choose handles, the type of lock, latches, combs and other irreplaceable details.
The company offers potential buyersmodern PVC window systems with the required number of sashes. You can find out about the preliminary cost of the finished structure on the website of the window manufacturer in St. Petersburg "Empire Grand". According to reviews, it is convenient for customers to use a calculator that helps to calculate the final cost of the selected product, taking into account its parameters and performance characteristics, including length, profile width, design details. You can also additionally find out how much it will cost to deliver and install a window system along with window sills, drainage, slope finishing.
Sliding window systems from Empire Grand
This type of windows is gaining popularity every year more and more. Today, different models of sliding structures are produced that have an unequal set of functions. The only drawback of sliding plastic windows is their relatively high cost. However, the Empire Grand company produces products not only for we althy customers, but also for customers with a limited budget. Standard plastic windows have a lower price, but no less worthy quality.
A feature of sliding systems is the use of special fittings that allow not to close the moving part, but to slightly open the window towards the blind part of the window. Thus, the sliding design gives a pleasant bonus to its owners, providing the opportunity to slightly open the window in the "window" mode or open it from the side.
Most often sliding systems are ordered forkitchen installations. According to the feedback from Empire Grand customers in St. Petersburg, such designs are ideal for owners of small kitchen areas. In small kitchens, every free corner is expensive, so the window sill in this case often protrudes from the hostesses with an additional shelf, a work surface. It will be very inconvenient to open the window wide open and close it every time, so plastic windows with a sliding system will work better than usual. This will free you from having to constantly move all the items from place to place in order to first open the window and then close it again.
Some systems are called tilt-sliding. Their difference lies in the location of the fittings intended for extension. The mechanism is designed in such a way that during operation, you must first pull the sash towards you, and then to the side, but at the same time, the window easily opens for ventilation. The sash moves away from the frame by a maximum of 1-1.2 cm. To leave the system for ventilation, the window handle must be turned at a right angle, and to move the sash, turn the handle 180 ° С.
Both sliding and conventional plastic PVC systems are much warmer and more comfortable in everyday use than wooden windows. Such designs open more smoothly and have a high level of tightness due to the presence of a high-quality rubber seal. In addition, plastic systems do not freeze or swell during the autumn-winter period, so it is much more convenient and easier to use them.
Interior doors
When releasing products, the company "Imperia Grand" in the first placetakes care of its quality. The company does not refuse from the fundamental principles in relation to the manufacture of interior doors. The Empire Grand catalog contains a wide variety of interior and entrance systems in different price ranges: from inexpensive options without excessive pretentiousness to premium models with an original design. Due to the wide price range, the company's products are affordable for consumers with different income levels.
According to the opinions of the employees of Empire Grand LLC, the company is a partner of several leading furniture factories in Russia. The range of doors consists of products from eight manufacturers, including Uberture, Eldorf, Turen, Velldoris. Some models are produced by the Empire Grand company, for which it gained popularity in the market. Judging by the reviews, customers like the decent quality of door structures, moderate cost and loy alty to customers.
Many consumers know Empire Grand as a window manufacturer. Some buyers did not even guess that this St. Petersburg company is engaged in the manufacture of doors for the population of St. Petersburg. At the beginning of its activity, the company specialized exclusively in the production and sale of metal-plastic windows. Later, the product segment was expanded. Now the company also offers doors with interesting styles to help customers create a cozy home.
In addition to favorable prices, opt for the products of this companyforce consumers and affordable prices for most models. In addition, the catalog contains products that are diverse in every sense - several dozen ready-made models are presented for sale. A client who has applied to the company has practically no chances not to choose a door that is suitable for the price, design and other parameters. In the catalog you can get acquainted with both budget models, which are in no way inferior in quality to more expensive products, and elite designs made from natural materials.
According to customer reviews, Imperia Grand produces doors that 100% comply with the requirements and GOSTs. For each model that went on sale or made to order, the company's employees can provide a quality certificate. Interior door structures are manufactured in compliance with the established technological algorithms, which guarantees the durability and wear resistance of the door leaf, reliability and long-term functionality of the fittings. By the way, for the production of doors, the company uses Italian fittings Morelli and Rucetti. Sturdy and elegant handles, hinges and locks are also available separately.
Types of door structures
In addition to standard door panels, Imperiya Grand also produces custom-made interior arched ceilings, which have gained mass popularity over the past years. Arches are made to order, taking into account the specific characteristics and dimensions of the opening. The measurement is made by the company's specialists, who visit the site free of charge and calculate the approximate cost of the work andfinished product.
In reviews of Imperia Grand, customers often complain that in the proposed catalogs the same door, made in different styles, may have different prices. Employees of the company explain this circumstance by the fact that the company cooperates with many factories and specialized enterprises, and this allows not only to expand the range and introduce new model series, but also to offer competitive prices for products.
You can also buy your favorite interior doors on the company's website. Products here are presented in a separate section "Catalog", which is equipped with a convenient online search mechanism. The site visitor has the opportunity to choose from various design options. Among them are products with a 3D coating, and doors made of laminate, PVC, veneer and eco-veneer. You can facilitate the search by indicating the category of the product or its intended purpose - for the bathroom, kitchen, bedroom, toilet, etc.
Glazing of loggias and balconies
This is another line of activity of "Impire Grand" in St. Petersburg. According to reviews, it is also popular among Petersburgers. In their professional activities, the company's specialists use two methods of glazing. The first option is cold glazing, which involves the installation of special aluminum metal structures and balconies. The second method is warm glazing, which is carried out by installing several plastic window structures. To determine the choice of method, it is advisable to consult withspecialists of the firm "Empire Grand". The employees of the installation teams have sufficient experience and will give useful recommendations from a professional point of view. In addition, experts will help you make an approximate cost calculation and answer any questions you may have.
In addition to balconies and loggias, Imperia Grand is engaged in the installation of mezzanines and structures made of aluminum profiles. Fittings and components are produced by the Framir factory. This is a partner-manufacturer of "Empire Grand", known for the worthy quality of its products. For the manufacture of mezzanines, Framir uses MDF profiles and covers them with veneered plywood or laminate. Products can have different heights, widths, number of doors.
Also on the loggias and balconies, the specialists of "Imperial Grand" are ready to install sliding systems of any size, with any number of doors. Average balconies and loggias have a small capacity, and therefore opening an ordinary window wide open can cause a lot of trouble. For example, having placed a closet and placing the necessary things or interior items on it, it will be impossible to fully open the window and at the same time not to hook things - the sash will rest against the closet. The sliding system in this case becomes the optimal solution. If you believe the reviews about the Empire Grand company in St. Petersburg, the installation of such structures allowed the owners to save a lot of space, which they were satisfied with.
Benefits of cooperation with the company
The company offers itscustomers the possibility of obtaining an interest-free installment plan for the purchased windows and doors of "Empire Grand" in St. Petersburg. According to reviews, every potential buyer can really arrange an installment plan. The client does not have to wait more than 5-7 minutes for a full calculation of the cost. In addition, the company will send a specialist to the customer for free to place an order if it is carried out on the website.
All clients who apply to Empire Grand, according to reviews, are guaranteed full transaction support, consulting support and assistance with choosing the appropriate product design and design. Each buyer is assigned a personal manager who oversees all issues related to the order, from drafting a contract to installing a window, door or balcony structure.
All products of the company, regardless of its cost, are provided with a multi-year warranty. There are no problems with the delivery of purchased windows and doors to Imperiya Grand. In the reviews, buyers note that it is carried out at no additional charge. The online store operates around the clock, and orders are processed online. It is possible to order a call back from a specialist, get an online consultation.
As already noted, all products of "Imperia Grand" in St. Petersburg have certificates. Employees of the company also have relevant permits. The activity of the company is completely transparent. Judging by the feedback from the employees of the "Empire Grand", they often have to go through checks and confirm their qualifications and professionalism. In the public domainon the official website of the company, licenses and expert opinions are presented, testifying to the results of sanitary and epidemiological inspections and technological examinations of finished products, confirming the compliance of the company's products with the requirements of state standards. Naturally, such a responsible approach to doing business bribes customers and leaves no doubt about the impeccable reputation of the company.
What customers and employees are saying
Based on the predominant number of reviews about the "Empire Grand", the windows and doors, bought several years ago, are still serving properly to this day. Without previously dealing with this company, you can get an objective idea of the quality of its products and the level of service provided through the feedback and comments of customers, as well as employees.
If you believe the feedback from employees, Imperia Grand is a wonderful employer. Most of the firm's employees agree that the company's management adheres to successful professional business principles. The staff here is carefully selected, each employee is required to undergo special training before being allowed to work with clients. In addition, employees of sales offices follow a certain “dress code”, which ensures a decent image of the organization. The workers of the installation teams also always look neat and communicate politely with customers - this is evidenced by more than one review of the "Impire Grand" in St. Petersburg.
Windows, balconies and doors, as a rule, are installed by employees within the terms specified in the contract. Consumers mostly recommend servicescompanies and emphasize the high quality of the work performed, the responsiveness and goodwill of the craftsmen. In most of the responses, it is noted that the process of installing windows, glazing loggias and installing doors takes place in a matter of hours and practically does not cause any problems. After installation, workers always clean up construction debris after themselves, and after that they don’t forget to take a couple of minutes to the customer and tell them about the rules for using the products.
But sometimes there are opposite comments: dissatisfied customers refer to the irresponsibility of employees and wasted time. And although there are much fewer such responses, it can still be concluded that conflict situations with company employees still took place more than once.
A lot of reviews are also devoted to the quality of manufactured products. The doors of Empire Grand are generally highly rated, despite the minor shortcomings inherent in the budget category of products. Apparently, product quality control is indeed carried out at every production stage.
Summing up, we can say with confidence that Imperia Grand is a modern professional team that deservedly occupies a leading position in the market of interior doors and plastic windows. The success of the company was achieved thanks to the competent organization of production and the introduction of modern units for processing materials. Finished products do not leave anyone indifferent, and loyal pricing complements the pleasant impression of the company.
